Massachusetts Training Portal

CADER/EOEA Person-Centered Case Management – Courses

The following courses are required as part of the Person-Centered Case Management Certificate Program.

Core Issues in Aging and Disability (6 hours, 6 CEs)

  • Discuss the basic issues related to disability and aging.
  • Describe the ways in which an individual’s cultural, ethnic, or religious background, sexual orientation, or gender identity can influence the experiences of aging and living with a disability.
  • Describe the philosophy of consumer choice.
  • Define functional capacity in terms of activities of living.
  • Demonstrate knowledge of resources and programs that support older adults and persons with disabilities.

Understanding Consumer Control, Person-Centered Planning, and Self-Direction (4 hours, 4 CEs)

  • Describe your role as it pertains to consumer direction.
  • Summarize the history of the Independent Living Movement.
  • Describe the history of aging and disability policy.
  • Explain how your work is consumer controlled.
  • Identify decision-making tools to use with consumers.

Assessment of Older Adults and Persons with Disabilities (4 hours, 4 CEs)

  • Describe your role in the assessment process
  • Explain how the assessment process supports choice, self-determination, and participation.
  • Identify the legal and ethical considerations during assessment.
  • Explain the role of the consumer as partner in assessment.
  • Consider the diversity of consumers using cultural humility.

A Guide to the Aging and Disability Networks (4 hours, 4 CEs)

  • Identify key federal, state, and local resources available to older adults, persons with disabilities, and their families.
  • Explain how eligibility and accessibility impact the use of federal, state and local programs.
  • Discuss methods for identifying and accessing resources for older adults, persons with disabilities, and their families.
  • Define key terminology in understanding and navigating the aging and disability networks.

Care Management Practice (2 hours, 2 CEs)

  • Explain the role of health and human service workers in care management.
  • Identify the medical, emotional, and social conditions that affect older people and people with disabilities.
  • Discuss how the ACA has affected care management.
  • Compare care management programs.
  • Define the social determinants of health.
  • Discuss the legal and ethical dimensions of health care management.

Care Transitions (4 hours, 4 CEs)

  • Demonstrate the ability to form relationships with consumers and families, perform assessments, coordinate care, and assist in planning discharges and post-discharge follow up.
  • Discuss how organizations can select care transition models that are a good fit for them.
  • Discuss how health care disparities need to be addressed when planning care transitions.
  • Demonstrate the ability to communicate with other health and human service team members during transitions of care.
  • Recognize how culture and ethnicity can influence care planning and transitions of care
  • Identify the barriers to successful transitions of care.