NYSOFA Case Management – Courses
The following courses are required as part of the Case Management Certificate Program.
Core Issues in Aging and Disability (6 hours, 6 CEs)
- Discuss the basic issues related to disability and aging.
- Describe the ways in which an individual’s cultural, ethnic, or religious background, sexual orientation, or gender identity can influence the experiences of aging and living with a disability.
- Describe the philosophy of consumer choice.
- Define functional capacity in terms of activities of living.
- Demonstrate knowledge of resources and programs that support older adults and persons with disabilities.
Assessment of Older Adults and Persons with Disabilities (4 hours, 4 CEs)
- Describe your role in the assessment process
- Explain how the assessment process supports choice, self-determination, and participation.
- Identify the legal and ethical considerations during assessment.
- Explain the role of the consumer as partner in assessment.
- Consider the diversity of consumers using cultural humility.
A Guide to the Aging and Disability Networks (4 hours, 4 CEs)
- Identify key federal, state, and local resources available to older adults, persons with disabilities, and their families.
- Explain how eligibility and accessibility impact the use of federal, state and local programs.
- Discuss methods for identifying and accessing resources for older adults, persons with disabilities, and their families.
- Define key terminology in understanding and navigating the aging and disability networks.
Care Management Practice (2 hours, 2 CEs)
- Explain the role of health and human service workers in care management.
- Identify the medical, emotional, and social conditions that affect older people and people with disabilities.
- Discuss how the ACA has affected care management.
- Compare care management programs.
- Define the social determinants of health.
- Discuss the legal and ethical dimensions of health care management.
Care Transitions (4 hours, 4 CEs)
- Demonstrate the ability to form relationships with consumers and families, perform assessments, coordinate care, and assist in planning discharges and post-discharge follow up.
- Discuss how organizations can select care transition models that are a good fit for them.
- Discuss how health care disparities need to be addressed when planning care transitions.
- Demonstrate the ability to communicate with other health and human service team members during transitions of care.
- Recognize how culture and ethnicity can influence care planning and transitions of care
- Identify the barriers to successful transitions of care.