There are several ways to get help:
During regular business hours – Monday-Friday 9am to 5pm EST
Contact The Network either via email to thenetbu@bu.edu
OR complete the Learner Technical Assistance form if you have technical questions.
We will respond as soon as we can within 24 hours.
After hours on weeknights, weekends, and holidays
Contact the BU Help Center by email to ithelp@bu.edu
OR call 617-353-HELP (4357)
Back to Help