What is the best way to get help for a Network or CADER Course?

There are several ways to get help:

During regular business hours – Monday-Friday 9am to 5pm EST

Contact The Network either via email to

OR complete the Learner Technical Assistance form if you have technical questions.

We will respond as soon as we can within 24 hours.

After hours on weeknights, weekends, and holidays 

Contact the BU Help Center by email to

OR call 617-353-HELP (4357)

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