Professional Summary
Ezra is an expert Human-Centered Design (HCD) practitioner who specializes in helping organizations plan and deliver high-quality services despite constrained resources.
For organizations looking to improve service engagement, delivery and satisfaction, enhance services and products with AI capabilities, or develop new offerings from the ground up, Ezra offers custom interactive service design workshops tailored to help your community of stakeholders and staff develop collaborative and participatory strategic-planning skills using proven and easy to use HCD methodologies and tools.
For organizations looking to evaluate potential AI-driven solutions they consider deploying, Ezra also offers primer training on AI governance and risk assessment.
Categories
- Aging / Gerontology
- Program Development
- Strategic Development
Training Specialties
- Curriculum Development
- Instruction / Delivery
- Technical assistance around workforce development