Care Management Practice

Online Courses

Description

This course is designed to provide an overview of care management in health and human service work. Care management is a collaborative process of assessing, facilitating, and coordinating the care provided to older adults and people who have disabilities. It requires knowledge of the options and services in the community that can best meet the needs of the individual and family. Care management involves educating the individual in self-management skills so that they can participate more fully in the decisions that need to be made for their health and social well-being. It also connects and coordinates the assistance offered by formal (paid) service providers and the informal (unpaid) support provided by family and friends.

*You can register for this course individually or as part of a certificate program.

Learner Feedback:

“This course improved my knowledge and understanding toward case management by providing inclusive info and case scenarios for us to follow through. I will recommend this course to my other colleagues.”

Contributing Authors:

Bronwyn Keefe, PhD, MSW, MPH is the Assistant Dean of Workforce and Professional Development at Boston University School of Social Work where she is also the Director for The Center for Aging and Disability Education and Research (CADER) and The Network for Professional Education.

Amelia Paini, MSW, Program Manager for Curriculum Development, Boston University School of Social Work

Joan Ead, Eadem Writing Associates

Objectives

• Explain the role of health and human service workers in care management.
• Identify the medical, emotional, and social conditions that affect older people and people with disabilities.
• Discuss how the ACA has affected care management.
• Compare care management programs.
• Define the social determinants of health.
• Discuss the legal and ethical dimensions of health care management.