The Learning Catalog

Working with Informal Caregivers

Online Courses


This course will prepare you to adapt your knowledge of supportive services, resource development, and care management to support and collaborate with informal caregivers in a variety of situations and help them as they navigate our complex health care delivery system.

*You can register for this course individually or as part of a certificate program.


  • Identify major psychosocial issues that informal caregivers face.
  • Articulate ways that health and human service workers can support and help families with caregiving decisions.
  • Practice skills of a strengths-based approach to caregiving.
  • Demonstrate increased knowledge about community resources.
  • Identify ways for organizations to meet the demand of caregivers’ needs.

Course Outline

  • Pre-course Competency Assessment
  • Section I: Course Overview
  • Section II: Background and Scope
  • Section III: Caregiver Rights and Supports
  • Section IV: Your Role: Assessing Caregiver Needs
  • Section V: The Experience of Caregiving
  • Section VI: Ethical and Legal Issues in Caregiving
  • Section VII: Conclusion to Course
  • Course Quiz
  • Post-course Competency Evaluation
  • Certificate of Completion

Course Policies

For information about refunds, cancellations, accommodations and to contact us please visit the policies page.

Accessibility Information

All online courses are self-paced and are designed as reading-based and include interactive multimedia components including simulations, video, audio, and discussion boards.

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