This five-course certificate program provides participants with an understanding of the core functions and responsibilities of care management and care coordination, an introduction to care transitions, and a review of the resources available to support care in the community. This Certificate differs from our Person-Centered Case Management Certificate in that it is comprised of five courses, and does not have an additional course on person-centered planning (although, person-centered planning is covered throughout this Certificate.)
“This program was very realistic and the topics and information are all about the issues I encounter on a daily basis. It will be very helpful in my every day work with seniors and those with disabilities.”
- Discuss the basic issues related to disability and aging.
- Describe the ways in which an individual’s cultural, ethnic, or religious background, sexual orientation, or gender identity can influence the experiences of aging and living with a disability.
- Describe the philosophy of consumer choice.
- Define functional capacity in terms of activities of living.
- Demonstrate knowledge of resources and programs that support older adults and persons with disabilities.
- Describe your role in the assessment process
- Explain how the assessment process supports choice, self-determination, and participation.
- Identify the legal and ethical considerations during assessment.
- Explain the role of the consumer as partner in assessment.
- Consider the diversity of consumers using cultural humility.
- Identify key federal, state, and local resources available to older adults, persons with disabilities, and their families.
- Explain how eligibility and accessibility impact the use of federal, state and local programs.
- Discuss methods for identifying and accessing resources for older adults, persons with disabilities, and their families.
- Define key terminology in understanding and navigating the aging and disability networks.
- Explain the role of health and human service workers in care management.
- Identify the medical, emotional, and social conditions that affect older people and people with disabilities.
- Discuss how the ACA has affected care management.
- Compare care management programs.
- Define the social determinants of health.
- Discuss the legal and ethical dimensions of health care management.
- Demonstrate the ability to form relationships with consumers and families, perform assessments, coordinate care, and assist in planning discharges and post-discharge follow up.
- Discuss how organizations can select care transition models that are a good fit for them.
- Discuss how health care disparities need to be addressed when planning care transitions.
- Demonstrate the ability to communicate with other health and human service team members during transitions of care.
- Recognize how culture and ethnicity can influence care planning and transitions of care
- Identify the barriers to successful transitions of care.
For information about refunds, cancellations, accommodations and to contact us please visit the policies page.
All online courses are self-paced and are designed as reading-based and include interactive multimedia components including simulations, video, audio, and discussion boards.