The Learning Catalog

Person-Centered Case Management (PCCM) Certificate

Online Certificates

Description

This online, self-paced certificate provides learners with the information needed to develop a person-centered plan by reviewing the key steps in an assessment of functional needs, as well as the skills to gather pertinent information, review available resources, and ongoing support through care transitions.

This six-course certificate differs from our five-course Case Management Certificate in that it offers an additional course focused solely on person-centered planning to further this area of skill development.

Courses

Core Issues in Aging and Disability
  • Discuss the basic issues related to disability and aging.
  • Describe the ways in which an individual’s cultural, ethnic, or religious background, sexual orientation, or gender identity can influence the experiences of aging and living with a disability.
  • Describe the philosophy of consumer choice.
  • Define functional capacity in terms of activities of living.
  • Demonstrate knowledge of resources and programs that support older adults and persons with disabilities.
Understanding Consumer Control, Person-Centered Planning, and Self-Direction
  • Describe your role as it pertains to consumer direction.
  • Summarize the history of the Independent Living Movement.
  • Describe the history of aging and disability policy.
  • Explain how your work is consumer controlled.
  • Identify decision-making tools to use with consumers.
Assessment of Older Adults and Persons with Disabilities
  • Describe your role in the assessment process
  • Explain how the assessment process supports choice, self-determination, and participation.
  • Identify the legal and ethical considerations during assessment.
  • Explain the role of the consumer as partner in assessment.
  • Consider the diversity of consumers using cultural humility.
A Guide to the Aging and Disability Networks
  • Identify key federal, state, and local resources available to older adults, persons with disabilities, and their families.
  • Explain how eligibility and accessibility impact the use of federal, state and local programs.
  • Discuss methods for identifying and accessing resources for older adults, persons with disabilities, and their families.
  • Define key terminology in understanding and navigating the aging and disability networks.
Care Management Practice
  • Explain the role of health and human service workers in care management.
  • Identify the medical, emotional, and social conditions that affect older people and people with disabilities.
  • Discuss how the ACA has affected care management.
  • Compare care management programs.
  • Define the social determinants of health.
  • Discuss the legal and ethical dimensions of health care management.
Care Transitions
  • Demonstrate the ability to form relationships with consumers and families, perform assessments, coordinate care, and assist in planning discharges and post-discharge follow up.
  • Discuss how organizations can select care transition models that are a good fit for them.
  • Discuss how health care disparities need to be addressed when planning care transitions.
  • Demonstrate the ability to communicate with other health and human service team members during transitions of care.
  • Recognize how culture and ethnicity can influence care planning and transitions of care
  • Identify the barriers to successful transitions of care.

Course Policies

For information about refunds, cancellations, accommodations and to contact us please visit the policies page.

Accessibility Information

All online courses are self-paced and are designed as reading-based and include interactive multimedia components including simulations, video, audio, and discussion boards.

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